Service Time

Notice.

  • Every day, 00:00 - 00:10 (Friday, 00:00 - 00:40), services are limited due to system date transfer.
    (The system date transfer and stoppage time is subject to change.)
  • Between 02:00 ~ 06:00 on the second Sunday of each month, services are temporarily stopped due to regular system inspection.
    (Regular inspection schedule may be subject to change, depending on the bank’s situations.)
  • Transfer to other banks (including financial institutions’ virtual accounts) may be limited, depending on the counterpart bank’s service time.

Inquiry

Inquiry Info
Service type Service time
Weekday Saturday Holiday
Inquiry Various inquiries 00:10 ~ 24:00

Transfer

Transfer Info
Service type Service time
Weekday Saturday Holiday
Immediate/multi account transfer/scheduled transfer registration Woori Bank 00:10 ~ 24:00
(For corporate customers, the time can be adjusted. See Note1)
Other bank 00:10 ~ 23:55
(May be limited depending on the other bank’s service time)
(For corporate customers, the time can be adjusted. See Note1)
Designate scheduled transfer time By case⁄multi account transfer: 8 a.m., 11 a.m., and 3 p.m.
Mass transfer : 7:30 a.m., and 22:00 p.m.
Cancel scheduled transfer Single transfer/multiple transfer : at least one hour before the transfer
Mass transfer : at least one hour before the transfer
Automatic transfer Inquire/register/cancel 00:10 ~ 24:00
Change 08:00 ~ 24:00 Impossible

Foreign Exchange

Foreign Exchange Info
Service type Service time
Weekday Saturday Holiday
Inquire foreign currency deposit 00:10 ~ 24:00
Open/cancel foreign currency deposit 09:00 ~ 21:00 Impossible Impossible
Exchange Note1) Apply 06:00 ~ 21:00 09:00 ~ 21:00
Receive foreign currency 09:00 ~ 16:00 Impossible
The relevant person’s resale (re-exchange) 06:00 ~ 21:00 Impossible
Overseas remittance (individual) 00:10 ~ 24:00
(Overseas emigration cost remittances are allowed 09:00 ~ 17:30 on weekdays)
Register the designated foreign exchange bank 09:00 ~ 16:00 Impossible
Remit the receivable foreign currency 09:00 ~ 16:00 Impossible
Outgoing domestic transfer (Woori) 09:00 ~ 21:00 09:00 ~ 13:30 Impossible
Outgoing domestic transfer (other bank) 09:00 ~ 16:00(USD,EUR)
09:00 ~ 15:30
(Other currency)
Impossible
Transfer to KWR account 09:00 ~ 21:00 00:00 ~ 13:30 Impossible
FX trading 09:00 ~ 17:00 Impossible Impossible
  • Note 1
    How corporate customers can set up transfer times for each transaction
    The transfer time for each transaction can be adjusted depending on the inner circumstances of the customer company.
    Method 1) Visit a local branch: Bring Electronic Finance Use Request Form  with corporate seal stamped on it, Certificate of Corporate Seal Registration, and Certified Copy of Corporate Registration (6 months within the issuance date), and in case of an agent, bring letter of attorney and a certificate of real name verification
    Method 2) Log in to corporate internet banking using the master ID -> [Banking Management] -> [Internet Banking Information Management] -> Set your transfer time at the [Change Transfer Time for Each Transaction] menu

Foreign Exchange Rate

2018/12/14 18:16:19
통화 환율 정보
Currency Buy Sell
USD 1,153.84 1,114.16
JPY 1,015.97 981.03
EUR 1,306.67 1,256.19

Woori Call Center

  • 1599-2288 (Dedicated Foreigner Call Center) -> 1(English), 2(Chinese), 3(Japanese), 4(Vietnamese), 5(Mongolian), 6(Tai), 7(Indonesian), 8(Cambodian), 9(Uzbek), 0(Tagalog)
  • 1588-5000, 1599-5000 (Domestic)
  • 82-2-2006-5000 (International)
  • Business hours : 09:00 ~ 18:00, Mon-Fri