Telebanking

  • Transfers, inquiries and various reports are available on a 24-hour basis every day throughout the year.
  • For secure transactions, if you use a phone which does not provide the callers details, transfer services will be limited.

Application Information

  • Apply for telebanking with a branch
    Phone : 1588-5000, 1599-5000

Service Information

Service Information detail
Telebanking phone designation service

This service ensures you can only make Telebanking transfer transaction through a designated phone number. When using an undesignated phone number, you can only make certain inquiries and accident reports.

  • Application method: call 1588-5000 or 1599-5000, select Telebanking phone designation service application code 995, or visit a branch to apply for the service.
  • You cannot use phone numbers with the sender information banned, internal company phone numbers and other phone numbers with the sending information limited. If you forget the registered phone number and cannot confirm it, you are required to visit a branch to confirm it.
Telebanking Overseas remittance service

This service allows customers to directly remit foreign currency at home or office by phone. You are first required to register your overseas remittance information at a branch.

  • Users
    • Resident’s remittance without submitting evidential documents of payment
    • Remittance for students and those staying overseas
    • Foreigner’s and non-resident’s domestic income remittance
  • This service can be used throughout the year. The fee is telegraph charges of KRW 8,000 plus remittance fee at 30% discount by amount.
Overseas service

Overseas, you can use Woori Bank Telebanking service, using the country code.

  • Users
    • IDD code+country code+2+20065000(representative Telebanking no., with area code)
  • Possible in the USA, Japan, China, Hong Kong and other countries that are signatories to the International Telephone Agreement.
  • Major countries’ IDD number: USA and Hong Kong(011), Australia (0011), the UK, China, and Philippines (00), and Japan and Thailand (001)

Fee Information

  • Woori account transfer : exempted
  • Other bank account transfer : KRW 500

Foreign Exchange Rate

2018/11/16 17:53:21
통화 환율 정보
Currency Buy Sell
USD 1,149.77 1,110.23
JPY 1,014.89 979.99
EUR 1,309.19 1,258.61

Woori Call Center

  • 1599-2288 (Dedicated Foreigner Call Center) -> 1(English), 2(Chinese), 3(Japanese), 4(Vietnamese), 5(Mongolian), 6(Tai), 7(Indonesian), 8(Cambodian), 9(Uzbek), 0(Tagalog)
  • 1588-5000, 1599-5000 (Domestic)
  • 82-2-2006-5000 (International)
  • Business hours : 09:00 ~ 18:00, Mon-Fri