1. Focus on Customer

We shall listen and embrace insights and suggestions from customers as well as perceive and behave from the customers’ perspectives. We shall endeavor to understand customers’ needs and provide the highest-quality products and services fulfilling such needs at all times.

2. Protect Customers’ Interests

We shall take customers’ rightful interests as the foremost behavioral standards of ours, and we always exercise the due care of a good manager in order to protect customers’ properties, including assets, intellectual property rights and trade secrets of customers.

3. Protection and Confidentiality of Customers’ Information

We shall not collect, inquire, use or provide personal information of customers, such as financial transaction and credit information, without consent from the customer him/herself, and shall not disclose or use such information for personal use unless consent is given or proper procedures are taken under applicable statutes.